Suggestions

If you are looking for information on anything specific and cannot find it here, please leave a comment and I will sort out the information for you and post it at the earliest convenience.
Showing posts with label social media success. Show all posts
Showing posts with label social media success. Show all posts

Thursday, 18 September 2014

The New Pinterest Analytics Tool: How To Use It for Business

Are you struggling to measure your Pinterest efforts?
Do you want an easier way to track pins and engagement?
The new Pinterest Analytics tool gives you access to a variety of data, including how potential customers interact with your pins beyond your website.
In this article I’ll share how the new Pinterest Analytics features help you get the most out of your Pinterest marketing.

Pinterest Analytics Overview

Pinterest’s original analytics tool only shared information about how users interact with the Pin It button installed on your website. Unfortunately, those stats couldn’t give you a complete picture of whether your overall Pinterest efforts were working.
The newest Analytics features give you access to quite a bit more data, such as stats on engagement beyond your Pin It button. Now you can track actions that originate from your Pinterest profile—including boards and the pins you share (whether the pins are from your own website or not).
new pinterest analytics
Check out new features found in the new Pinterest Analytics.
Why is this important? Many successful pinners spend more time curating and sharing content from websites other than their own.
The updated Pinterest Analytics tool gives you the data you need to see the bigger picture and determine where to spend your time and effort to maximize your presence on Pinterest.

The Pinterest Analytics Dashboard

To gain access to Pinterest’s new analytics, you must have a Pinterest business account. When that’s in place, head over to your analytics dashboard.
Your Pinterest Analytics dashboard shows an overview of the three main categories:Your Pinterest ProfileYour Audience and Activity From (Your Website). You can click on each category to see additional details and have a better idea of how your Pinterest efforts are paying off.
new analytics features
New features include three categories overflowing with data.
The bottom of the page features your five Top Pin Impressions from the past 30 days. At a glance you can see how many repins, clicks and likes these pins have and whether they are rich pins.
Below I’ll go through the main analytics categories and show you what you can find in each.

#1: Your Pinterest Profile

The Your Pinterest Profile category has four sections: Impressions, Repins, Clicks and All-Time. The Impressions section shows your top 50 pin impressions and your top 20 boards with top pin impressions.
If you click over to Repins, you can see your 50 most repinned items and which of your boards have the most repins.
The Clicks section is pretty much what you’d expect: A detail of your 50 most-clicked pins and your 20 boards with the most-clicked pins. You can also see the number of repins, impressions, clicks, likes and # of pins.
profile analytics
Impressions metrics are easy to find.
The All-Time section is particularly helpful. Here you’ll see your 50 most repinned pins, your pins with the highest search rank and power pins (pins with a high mix of clicks, repins and more). As you review this data, note which topics people are searching for and provide more of that content.
Don’t forget to repin your top pins to different boards or group boards. It’s a good way to get that content in front of new pinners who may not have seen it the first time around. Keep that momentum going!

#2: Your Audience

It’s not often that we get a free glimpse into how consumers self-select their interests, but that’s exactly what the new Pinterest Analytics tool is giving us in the Your Audience category. For the first time, Pinterest is sharing details about the users interacting with your pins.
The Your Audience category offers an important filter option. In the top right of the page you can choose to filter data by All Audiences or Your Followers. All Audiences highlights the entire audience of Pinterest, while Your Followers focuses on just your followers.
Viewing and comparing data from both are vital to understanding how your Pinterest performance measures up to your goals (and your audience’s needs).
audience analytics
Compare data from All Audiences and Your Followers to see the big picture.
You can use the All Audiences and Your Followers filters on both the Demographics and Interests tabs. The Demographics tab is easy enough—it shows you basic audience data, including location, language and gender.
You may find the Interests tab a bit, well, more interesting. If you want to find out what people are talking about or looking for, this is the place to be. Definitely look at how your All Audiences data overlaps or differs from the Your Followers data. By comparing them, you can home in on the topics your audience is searching for and create content to match.
As you compare the data, ask yourself these questions: Does your content match the interests of your typical pinners? Is your content reaching the intended target audience?
audience interests analytics
Keep an eye on how your competition is using Pinterest.
Another important new feature lets you see the other brands your followers are following. Knowing which business accounts are similar to yours is extremely important on Pinterest—it’s always good to keep an eye on the competition.

#3: Activity From (Your Website)

Encouraging people to pin articles and images from your website is a key element of Pinterest success. The Activity From (Your Website) category shows your website’s 50 top pins and 20 top boards and how their impressions, repins and clicks stack up.
You also have access to three other important stats: Original Pins, All-Time and Pin It button.
Original Pins shows you the 50 newest pins shared from your website. This is valuable because you can easily tell which topics are resonating with your audience (and create similar content for even more pins).
website traffic analytics
See how effective pins from your website are.
As with the Your Pinterest Profile category, the All-Time option gives you the top 50 pins that are most repinned, rank well in search and are power pins.
Click on the Pin It button link to see how many times your website’s Pin It button has been seen on your site’s pages, how many times it’s been clicked and most importantly, how many times someone has pinned from your website.

Options Each Analytics Category Offers

You’ll notice that the main categories have some option overlap. For example, all categories allow you to export data so you can use it in your own spreadsheet and create reports as needed.
Each of the pins listed within a category is clickable and takes you directly to that pin’s page. Listed pins also show a thumbnail of the specific image users pinned. You can use those popular pins as inspiration for your own images.
Another universal feature is the ability to see how people are accessing Pinterest(e.g., via the web or a mobile device) and filter your data based on that information.
apps analytics
Find out how your audience accesses Pinterest and optimize your content accordingly.
In the top right corner, click Apps to see a menu of different filter options and click the one you want. For example, if you only want to see analytics for users who access Pinterest via iPad, choose iPad to filter your data.
When you’ve determined how most of your audience accesses Pinterest, turn your attention to your images and optimize them to look great on the apps your audience prefers.
Finally, on each page you have a box called Here’s a Tip. These tips are customized based on Pinterest’s evaluation of your stats.
repin analytics
Pinterest gives you tips on how to improve your Pinterest stats.
I strongly encourage you to take advantage of Pinterest’s free advice so you can make the most of your Pinterest marketing efforts.
Sign up for the Pinterest Business NewsletterPinterest Business Blog and Success Stories for even more insider tips.
Wrapping Up
Whether you just need a quick high-level overview or want to delve into specific performance factors, you’ll find everything you need in the revamped Pinterest Analytics tool. Take advantage of every feature to discover what’s popular with your audience, how they’re repinning from your boards and what the competition is up to.
What do you think? Are you using Pinterest Analytics? Which feature has been most helpful? Please let us know in the comments below.

Wednesday, 20 August 2014

Get Better Social Media ROI

Social media may be indispensable to your marketing campaign, but it’s a relatively new phenomenon and marketers are still learning how to track its effectiveness. It’s certainly one of the most efficient ways to increase brand awareness and improve customer service, however how do business owners know how much to invest if they can’t see consistently what they’re getting back?
social media roi
monimbus.com
Being popular on Facebook, Twitter and Google+ doesn’t mean you’re going to instantly make lots and lots of money. Whilst acquiring likes, shares and followers may be a nice ego boost for the company, what the boss really wants to know is how his investment in social media is being converted into leads and revenue. 

For companies that rely on offline methods, such as the telephone, for the majority of their customer acquisition, there are a number of similar techniques marketers can use to track the reach of their social media campaigns. 

Call Tracking

Within industries that typically count on telephone conversions, call tracking can help marketers understand the role of the phone call in the customer journey. Connecting online and offline marketing efforts allows you to keep on top of social media ROI and can lead to a much more sophisticated campaign.

Bhavesh Vaghela, CMO of ResponseTap, outlines the benefits call tracking can have on a campaign: “By analysing the digital journey as a customer moves offline, brands can understand the role different channels play at different stages. For example, when buying a holiday, social typically plays a part later in the customer journey, whereas when purchasing a financial services product it is usually much earlier.” 

Understanding when your customers are engaging with you means you can time to perfection the three stages of the social media ROI cycle.

social media roi

Custom Social Numbers

Linking unique custom numbers to each media platform is one unobtrusive way of tracking where calls are coming from. 

Walter Blake Knoblock is in charge of digital marketing at HostedNumbers.com, a company that provides virtual phone numbers, and he explains that, “by attaching a virtual phone number to each of your social campaigns/accounts (Twitter, Google+, Facebook ads, etc...) one can see which accounts are performing and which need to be either retooled or cut completely.”

 This technique makes something that was previously untraceable much more transparent; it therefore always pays to have a visible phone number on each of your social media channels. Understanding the effectiveness of each social media platform helps businesses to know where their fan base lies and thus the quickest way to reach their customers. 

social media roi

Understand Your Channels

Knowing your audience is the key to getting them on the phone and Melissa Leiter, a social media consultant, provides a useful infographic for those wishing to know the best social media channels for their brand message.

For companies that rely on call conversions, Facebook and Google+ are perhaps the best channels. Facebook has the highest number of users and the largest opportunities for companies and by seeing your post reach using the Insights tool it becomes possible to understand the visit-to-lead conversion rate of your social media traffic.

Google+, although a smaller network, is a great way for connecting to niche groups. If you have a product or service that has multiple audiences, Google’s circles tool allows you to tailor your content to specific audiences. Companies that rely on telephone calls for conversions are often found in the insurance, travel, and hi tech sectors, whose customer bases are often looking for highly specific products and services.

Measuring success on social media has up until recently merely consisted of tracking the reach of posts and the traffic being generated. But in the past year marketers have begun to find ways of tracking leads, customers and conversions which are being generated off the back of each social campaign. Being able to connect online engagement with offline conversions is the ultimate step in understanding the ROI of social media.


View Source Here